Access the Spatial Services Customer Hub to submit a general enquiry, request data or to provide feedback or suggestions.
If you have a question about a Spatial Services matter, we are happy to help you.
The Customer Hub is designed to facilitate, track, manage and streamline customer requests and is the main form of contact for customer interactions.
New users are required to sign up for an account by entering their name, a valid email address and a one-time password.
If you need assistance you can phone 1300 789 866 to leave a voice message for a return call.
For specific Survey forms please access the Customer Hub via this link.
Surveyors, please access above for survey mark removal approval, project data submissions, exemption/approval under Regulation, TRIG station applications and AUSPOS submissions. Please access Surveying online forms for survey mark status reporting and EDM customer support. A specific Survey Services guide is also available.
If you require further information or assistance regarding SCIMS Online, please contact: SCIMS Customer Support Telephone: 1300 211 253 (8.30am to 5.00pm)
Personal information and website privacy statement
Your communication is confidential and will be forwarded to the appropriate person for action and response. Any personal information you send will be used only for the purpose of replying to your enquiry. For more information go to the Privacy and Right to information page.
Your feedback is important to us
DCS Spatial Services values your feedback and is committed to providing excellent customer service. If you have any concerns, please don’t hesitate to reach out to us, we are here to work with you to resolve any issues. Your experience is important to us, and we are committed to acknowledging, investigating, and responding to customer complaints and feedback. For further information regarding complaints management, please see the Department of Customer Service's complaint handling policy.
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