Contact us

DCS Spatial Services will be carrying out maintenance on the Spatial Collaboration Portal and 

Spatial Hosting Portal on Tuesday 28 May 2024 between 5:00pm to 9:00pm.

Access the Spatial Services Customer Hub to submit a general enquiry, request data or to provide feedback or suggestions.  

If you have a question about a Spatial Services matter, we are happy to help you.


The Customer Hub is designed to facilitate, track, manage and streamline customer requests and is the main form of contact for customer interactions.

New users are required to sign up for an account by entering their name, a valid email address and a one-time password. 

A range of FAQs and guides are available to assist customers (via the Customer Hub).

If you require further assistance please contact the Customer Experience team during business hours on 1300 789 866.

For specific Survey forms please access the Customer Hub via this link.


Surveyors, please access above for survey mark removal approval, project data submissions, exemption/approval under Regulation, TRIG station applications and AUSPOS submissions. Please access Surveying online forms for survey mark status reporting and EDM customer support. A specific Survey Services guide is also available.

If you require further information or assistance regarding SCIMS Online, please contact: SCIMS Customer Support Telephone: 1300 211 253 (8.30am to 5.00pm) 

Personal information and website privacy statement 

Your communication is confidential and will be forwarded to the appropriate person for action and response. Any personal information you send will be used only for the purpose of replying to your enquiry. For more information go to the Privacy and Right to information page.