Contact us

Upcoming maintenance Friday 30 September 2022.

Spatial Services is carrying out maintenance to both the Spatial Collaboration Portal and Spatial Hosting Portal on Friday 30 September between 5pm to 10pm.

During this period customers may experience intermittent disruptions.


Access the Spatial Services Customer Hub to submit a general enquiry, request data or to provide feedback or suggestions.  

If you have a question about a Spatial Services matter, we are happy to help you.


The Customer Hub is designed to facilitate, track, manage and streamline customer requests and is the main form of contact for customer interactions.
New users are required to sign up for an account by entering their name, a valid email address and a one-time password. 

A range of FAQs and guides are available to assist customers (via the Customer Hub). If you require further assistance please contact the Customer Experience team during business hours on 02 6332 8287.

For specific Survey forms please access the Customer Hub via this link.


Surveyors, please access above for survey mark removal approval, project data submissions, exemption/approval under Regulation and TRIG station applications. Please access Surveying online forms for survey mark status reporting, AUSPOS submission and EDM customer support. A specific Survey Services guide is also available.


If you require further information or assistance regarding SCIMS Online, please contact: SCIMS Customer Support Telephone: 1300 211 253 (8.30am to 5.00pm) 

Personal information and website privacy statement 

Your communication is confidential and will be forwarded to the appropriate person for action and response. Any personal information you send will be used only for the purpose of replying to your enquiry. For more information go to the Privacy and Right to information page.